The health and safety of our pupils and staff is of the utmost importance to us. Therefore, due to the Covid-19 pandemic, we have implemented the following terms and conditions:

For everyone's safety, our driving instructors can refuse to give lessons to pupils who are presenting flu-like symptoms, or symptoms which are potentially associated with coronavirus. Please note that in this case you will also lose your fee for any pre-booked lessons which are out of the 48-hour cancellation notice.

You are obliged to let your instructor know as soon as possible if you have any symptoms, in order to prevent the spread of the virus.

Please take the time to read the following recommendations from UK Health Security Agency.

https://www.gov.uk/government/organisations/public-health-england

It is mandatory for our pupils to wear a disposable face mask and to sit on a seat cover for the duration of their driving lesson. We can provide a disposable face mask for you and hand sanitisers. You also have the option to bring your own face mask and hand sanitisers.

The driving instructor reserves the right to cancel a lesson and future lessons with immediate effect if a pupil refuses to wear a face covering. You must follow our driving instructors' guidelines at all times in regards to health and safety rules.

Personal health and mental health conditions, or long term health conditions

If you have any underlying health conditions or mental health conditions you must make us aware of them immediately. You must notify us before you book your driving lesson with us by text message or email (info@jcmdrivingschool.co.uk) Failure to notify us will result in you losing your fee for the pre-booked driving lessons, and any other lesson out of the 48-hour cancellation notice. If you have any long term physical conditions which could lead to a safety risks while behind the wheel. You must inform us immediately to prevent any potential accidents or safety risks. Your information will help us to continue to provide the best possible service.

Pupils must be aged over 17 or older to be able to take driving lessons in accordance with UK law.

Pupils must hold a driving licence that is valid for the UK (provisional, full or an appropriate foreign licence). Pupils must inform their instructor immediately if they receive any endorsements on their driving licence during the period they are receiving tuition.

It is your responsibility to provide your driving instructor with proof that you have a valid provisional licence, to drive at the start of every lesson. If you fail to provide this proof, your instructor has the right to refuse to continue with the lesson and you will lose your fee.

You must give your instructor a minimum of 48 hours notice if you wish to change, amend or cancel a lesson. Failure to do so will result in you losing the fee for that driving lesson.

All driving lessons must be prepaid via bank transfer or cash to complete the booking.

To reduce the spread of Covid-19, all our driving instructors are now obligated to only conduct lessons lasting a maximum of 1 hour 45 minutes. This will allow them enough time to sanitise and clean the car correctly between each lesson.

All our pupils must be fit, well and able to concentrate when using company vehicles. Our instructors reserve the right to cancel any lesson if they deem you unfit or unwell. You will lose the fee for that lesson for failing to comply with our rules.

JCM Driving School has a zero tolerance approach to any forms of deliberate negligence, including but not limited to: fast and reckless driving that could potentially lead to a speeding fine or accident, intentional damage to a vehicle or property, verbal or physical abuse towards your driving instructor and intentionally dishonest slander against JCM Driving School.

If you choose to stop taking driving lessons and you still have pre-booked lessons outstanding. You must inform us within 14 days from your last driving lesson to avoid losing any remaining lessons.

Our instructors will text or call you upon their arrival, it is then your responsibility to attend promptly. Our driving instructors are only expected to wait 30 minutes prior to the agreed meeting time if no contact has been mad

Our pupils have a responsibility to provide the driving school or instructors with their mobile or landline telephone number in order to update them if any issues arise. If your home address has any parking restrictions or is difficult to find due to the road layout or being a newbuild property. It is your responsibility to notify us or your instructor by text message and verbally guild them to your home. Its your responsibility to provide this information upon booking your driving lessons to get the full time book.   

We are only responsible for payments made directly to JCM Driving School, any payments made directly to your driving instructor are solely between you and the instructor.

For the safety of your instructor and the public, you must follow your driving instructor's instructions and direction at all times especially when using company vehicles. Failure to do so will result in the lesson being swiftly stopped and you will forfeit the remaining time and fee paid.

We charge a fee to hire our company vehicles for your practical driving test. The car comes fully equipped with dual controls and all the safety equipment you need in order to conduct your driving test in a safe manner. We are not responsible for any negligent and reckless driving, speeding or speeding tickets accrued whilst using our vehicles. We are not responsible for any vehicle mechanical failure or tyre punctures due to the misuse of company vehicles during your driving lesson or test. Our driving instructors reserve the right to withdraw the tuition vehicle from your driving test without notice if you are unable to meet the driving standards for your practical test.

Our driving instructors will advise pupils when it is the appropriate time to book the practical driving test. Please listen to your driving instructor's advice, they want you to pass your driving test.

Our driving school tuition is available between 9am to 5pm. All practical driving tests booked before 9am will be charged at an extra rate.